HomeData Deletion Policy

Data Deletion Policy

Effective Date: August 2, 2026 • Last Updated: August 8, 2026

1. Automatic Data Deletion Upon Uninstallation

When a merchant uninstalls PODesk from their Shopify store, Shopify triggers an automated `app/uninstalled` webhook. Upon receipt of this webhook, all associated session access tokens, store products, variant records, supplier profiles, SKU mappings, and purchase order logs are scheduled for permanent deletion within **30 days**.

2. Manual Data Deletion Requests

Merchants may request immediate, manual deletion of their store data at any time by emailing us at rahimbadsa723@gmail.com with the subject line "Data Deletion Request - [Your Myshopify Domain]".

3. GDPR Data Erasure Requests

PODesk complies with all official Shopify GDPR compliance webhooks (`customers/redact`, `shop/redact`). When a merchant or customer requests data erasure through Shopify, our system automatically purges all related logs in full compliance with GDPR regulations.